Man Gets Slapped With $85,000 Cell Phone Bill

If you thought absurdly high and encyclopedia-sized iPhone bills were the only game in town when it comes to ridiculous cell phone charges, you were sadly mistaken. In fact those 300 page, $3,000 and $4,000 iPhone bills have nothing on what some poor Canadian oil field worker was charged by Bell Mobility.
After picking up a new phone that he could tether to his laptop and a $10 unlimited data plan, Piotr Staniaszek decided he wanted to do some downloading -- everything from HD movies to applications to watch and install on his PC. What happened next would have put most of us at the Switched offices in a body bag following a heart attack. Piotr got slapped with a $60,000 bill! Confused, he call Bell Mobility's customer service department, which informed him that it had made a mistake... his bill was actually $85,000!!
How Piotr wasn't immediately moved to violence we'll never know, but he was probably using more exclamation points than we are right now.
It turns out that he was being charged on a per-kilobyte basis because his unlimited browsing plan didn't cover using the phone as a modem. As a "goodwill" gesture, Bell Mobility has dropped the bill to measly $3,243.
Staniaszek plans to fight the bill saying he was never informed about the restrictions on his wireless plan. That said, he's coming off rather lucky, considering many U.S. wireless carriers strictly forbid downloading of movies and other high-bandwidth items over wireless broadband networks.
Do you think it's fair that this poor Canadian man was charged even $3,243, or should he have read the fine print?
From The Register
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Comments
93
Subscribe to commentsDan. CDec 15th 2007 9:17AM
This guy was clearly trying to cheat the system and it came back and bit him square in the ass. He should be thankful and just pay the reduced amount and call this a life lesson hopefully learned. I know he is Canadian and all but still he should be smart enough to figure out when you put your hand in the cookie jar Ma Bell may slam it on you hard.
PennyDec 15th 2007 9:26AM
I have had a cell phone for years...and I have just one question...what the hell is a kilobyte?
RuthDec 15th 2007 11:47AM
I liked it way back when they were no cell phones. I am older and I guess if they had been available when I was younger, my view would be different. I've had a few in the past but now I have OnStar in my car, I pay $40.00 a year for 100 minutes (last year I had 96 minutes left, lol but this year I used it all) and this can be rolled over into your next year, so you buy another 100 minutes. Because it is by satelite, there are no roaming fees (at least I've never received any and I've used it all over US and Canada). $40.00 a year is a lot cheaper than anywhere from $400-1200. It's there for if and when you need it, not to have it attached to your ear 24/7.
P.S. I do not work for GM or OnStar, just your ordinary Chevy owner.
TheCozDec 15th 2007 9:35AM
Anybody that sides with the cellphone companies here has got to be some how related to the cellphone company. This is outright thievery. A couple of comments state that the member and everyone should "always read the fine print before you sign anything". I can read, and I have a college education, but, I can not, and I doubt 10% of the general public can understand the cellphones fine print and systems of charging. Even their adjustments are done in such a way as to totally confuse a CPA. That would be me, I am a CPA and have had numerous battles with Cingular over sloppy bookkeeping and thier totally and purposefully unclear contracts and billings. Go to Korea, nobody pays for incoming calls there. Why don't they offer things like that in the USA? They are allowed to bilk the customers and they do.
David OttoDec 15th 2007 9:32AM
Get rid of fine print and make it all readable. Then we will all know what the He-- is going on.
LindaDec 15th 2007 9:39AM
verizon wireless is the same way a big rip off charging for calls that we didn't make don't even no the people, would not fix my bill had a friend that had a big bill from verizon from her son text messaging she called them and told them he didn't know better they took it off her bill
dcDec 15th 2007 9:47AM
The phone company knows better than this. What has happened? Everything in this country is a con game now. Consumers are continuously cheated. It started with the governmet cheating us and them worked it's way all the way down. Banks, the hospital the stores, credit card companies, even the trash man. We need a revolution.
HDec 15th 2007 10:06AM
He should pay them in Canadian nickels.
petergDec 15th 2007 12:39PM
Typically deceptive Corporate America...If Piotr was indeed deceived, he should not be liable for one penny. He should also look into filing a lawsuit that will make that 85,000 look like peanuts!!!
RayDec 15th 2007 2:16PM
As ridiculous as the cell phone charges are these days, my immediate question is why download movies to a cell phone? Won't the battery go dead before the movies ends? IMO, screen is also pretty small, and the sound may require downloading additional surround sound programs for the phone. What was he thinking?
MikDec 15th 2007 2:43PM
I see a class action suit against the cell phone companies for such outlandish behavior on their part. If they allow this sort of download...its entrapping the customers.
ADec 16th 2007 11:04PM
Does it really matter weather it be one person getting screwed or screwing multiple people time after time. The numbers still add up except more people are willing to pay a small amount added on verses a large amount. its all the same. They offer bad service and crummy plans. eather way you get the short end of the stick. Pick a company and get screwed!
A
MissiDec 17th 2007 8:46AM
Actually, this is the fault of the employee who added the unlimited data feature to the account instead of the data tethering feature. the $10 data feature is only for applications from your phone, like Mobile Web, or Axcess Shop, where you would download ringtones, or watch TV from your phone. I know our company sells a $25 data tethering feature for tethering to your computer that makes everything internet related that way unlimited. Surely the guy told them he was tethering it to his computer?? If so, it's the sales reps fault entirely for not listening to what the customer wanted...I would have taken full responsibility for that and fixed his bill.