Reader Comments (Page 1 of 1)

ACTUALLY, Jack...
It was not at all clear what was going on when the flooding happened; not clear when there was the explosion at Grand Central -- 311 didn't know what was going on, the MTA operators were no help; the website for "constant updates" was useless.
I was taking the 1 train up to 116th street, then all of the sudden, without telling anyone, we were taken express starting at 96th st -- this was before announcements were posted. The conductor did not tell us anything until it was too late to get off the tain. We ended up at 145th, making so many people on the train late.
Train changes are not well advertised.
On another note, no messages are NOT clear. Have you rode on the ACE or NRQ lately? I can never understand what the conductors are saying because they mumble and the speakers are terrible quality.

So, the one who is not updated is you.