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NYC Hopes to Launch Subway Text Message Alert System

MTA Seeking Text Message and E-Mail Alert SystemThe New York State Metropolitan Transportation Authority (MTA) is looking for a vendor to put together what may end up being the largest text message and e-mail alert system in the country. The MTA said that, following massive flooding of the NYC subway tunnels on August 8th, the need for such a system became clear.

The alerts will inform passengers about construction, train re-routing, and unplanned disruptions such as those from fire and flooding. The system is expected to draw up to a million subscribers.

Commuter rail lines, such as Metro North, have an alert system, but it can take as much as an hour for the messages to be sent out. The MTA plans to fold the commuter lines into the new system which they say will be much more timely.

Currently, subway passengers can subscribe to an e-mail list for planned disruptions, but are forced to rely on announcements made over station and train PA systems for up-to-the-minute updates regarding unexpected interruptions. As any subway passenger knows, such announcement are usually completely incomprehensible.


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Tags: alert, cell phone, CellPhone, e-mail, mobile, mta, new york city, NewYorkCity, nyc, sms, subway, text messaging, TextMessaging



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