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ATA Tries to Arrest Passenger for Using iPhone in "Airplane Mode"

by Tom Samiljan on October 12, 2007 at 11:23 AM





Every day, new horror stories are released about some rude TSA or flight attendant in our nation's airports and skyways. Check out this latest one, in which a guy on an ATA flight is watching a movie on his iPhone while it is in its offline "airplane" mode, which means the cell phone and Wi-Fi radio is turned off, so it's nothing more than a standard-issue MP3/movie player.

Turns out a mad-with-power flight attendant decides to tell the guy he's breaking FAA rules, even though Airplane mode was specifically created to follow those rules. The flight attendant even went so far as to call the police and not only waste the passenger's time post-flight, but also humiliate him in front of the entire plane since this exchange with the authorities took place at the front of the plane after it landed.

Of course, after some explanations from the passenger and some story-changing-and-inventing on the part of the flight attendant, the police laughed off the entire event, because clearly the ATA flight attendant was not only completely ignorant of both the FAA law and iPhones, but also a complete, off-his-rocker psycho who should be barred from flight for inciting stress!

This is just another example of the rude, intimidating, incompetent, and hostile behavior on the part of everyone from TSA officials at the security gates to flight attendants ever since 9/11. Sorry, but terrorist threats and increased security are no excuses for rude behavior and bad service! We have traveled in many places around the globe and are treated with respect by airline officials, most recently in Japan, who politely point out that we have to take our laptops out of our bags (or whatever) and at least know the rules about in-flight electronics. (The one exception is London's Heathrow airport, which is a nightmare of intimidating, inflexible security measures and officials -- be warned.)

The guy should sue ATA Airlines for distress, and customers across the country should start flooding ATA's Web site with complaints! That company is a poor excuse for a budget airline, anyway, particularly when compared with tech-savvy Virgin America.

From Newser and Consumerist


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Tags: Airlines, Weird

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