Is Your Copy of 'Halo 3' Scratched, Too?
'Halo 3' officially launched yesterday to almost universal praise, the sort of warm reception we haven't seen since ... well ... 'Bioshock' last month. But, there was one flaw in Microsoft's multi-million dollar 'Halo 3' launch extravaganza: scratched discs for those who ponied up the extra $10 for the tin-cased premium edition. For Microsoft, it seems 'premium' meant using clips that did a poor job of holding the game disc in place, leaving it to slide around inside the metal case and get scratched up. Thankfully, Microsoft has been quick to offer free replacements for those who find their discs scratched. The program is an extension of the disc replacement service the company already offers to those who have damaged their Microsoft-published games, but in this case the usual $20 fee has been waived.
Can't Microsoft catch a break? This latest case of damaged goods follows the company's other, more publicized replacement program, which extended the warranties offered to Xbox 360 owners who purchased defective systems (estimated at one point to be as high as 30 percent of all 360s sold). That last lack of quality control cost Gates and the boys a whopping $1 billion. Ouch.
As with the console warranty program, you'll have mail your defective copy of 'Halo 3' to Microsoft HQ in Washington and wait up to two weeks for a replacement disc. But, hey, what's another two weeks of waiting to spend some quality time with one of the most favored contenders for best game of 2007, right?
Just in case you need it: Microsoft's Disc Replacement Program
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