Waiter-less, Fully-Automated Restaurant Opens in Germany

I will take a "real live person" any dayrather than a "machine". I enjoy going out to eat and your waitress/waiter is only as nice as you're, they pickup on your aura and maybe the people who get or have had "bad service" should think about their own attitude!!!!!

I co-own a restaurant and we have very good servers that work for us. They are not stupid by any means and they know many of our usual customers by name and have their food for them. They are working their way through college. Some are trying to support a family and go to school also. Without them we would not have the customers we do.

Ah yes, the impatient waiter, who may have other tables waiting to order, while you tell them you are ready, then take 20 minutes to decide if you want coffee or soda, because you don't know if you want breakfast or dinner. The same waiter, who , everytime they are near your table, you need something else, and to heck with any other patrons they might be taking care of, you get mad at for taking one extra minute to return.
Try becoming a regular at your favorite restaurant,leave decent tips, and see if the service doesn't improve.

I think some people writing in this post are making too big of a deal out of this. This is a gimmick for this particular restaurant. I'm sure nobody is suggesting that this is the "wave of the future"... Maybe the author suggested that, but I'm sure he was trying to make his article sound interesting. I think it's funny actually. Who do you talk to if a dead cat on a platter comes rolling down that thing instead of your order? :) I'll bet the machine takes payment up front!

Automated restaurants are not new. There was one in NYC at the turn of the century.

I'd almost prefer to see a comeback to the old fashioned auto mat where you can SEE the actual food...food flying down a spiral might be interesting to watch, but I wonder how well it looks by the time it's reached its destination.

I worked as a waitress for a week, that was all I could stand. Cranky customers (to keep customers from wearing their meals, I would tell myself that it was their low blood sugar talking, not their true personality) I appreciate the good servers, and tend to overtip because I know some of the crap they have to put up with.

I had a meal about 3 weeks ago at Red Lobster in
Corpus Christi, TX, and had an excellent server
named Elizabeth, and she didn't seem the least bit stupid to me. In fact, she helped to make the meal an enjoyable experience.

Heh We could use this in Clayton, NY, instead of the rude waitress we got the other night. She wanted to seat us with people we didn't even know, we told her we'd wait until there was something else free...she then seated other people before us. It was a mess and she plainly did NOT care about us as customers. We finally walked out. I love the idea of this kind of restaurant. Also, you don't have to tip a machine. ; )

i think this is pretty cool. its now one of the places on things to see before i die.

I couldn't care less about having a waiter, who I have to WAIT on coming to serve me. I go to a buffet and bypass the waiter completely, and the wait time on getting the food. The number of times I've been disappointed by a meal at a place where I ordered off a menu is way more than I ever want to deal with again. A BUFFET is my choice anyday.

No one cares what bill did with Monica. He was not impeached for sex. He was impeached for PERJURY, and abuse of power, because he lied under oath, and attempted to deny two American citizens, Paula Jones, and Juanita Broderick their constitutional right to their day in court.Nowhere in the statute law regarding perjury does it state that perjury does NOT apply if you lie under oath about sex. A lie is a lie, and perjury is perjury. It matters not, the subject matter.Clinton simply committed two felonies, to cover up one misdemeaner.

Horn and Hardarts had servers but you got your own food out of the microwave-looking food holders

Just to let everybody know in germany servers do NOT live of off tips like here,they are paid a wage,here servers expect to get a 20% tip or more for having the assistant server and busser do all the work.i bet between 70-80% of service sucks

We ate breakfast today at the Silver Diner in Springfield, Virginia and had a terrible server. She promptly came to the table but stared blankly without writing anything done. She then brought items one at a time forgetting about half of the order. She and the other servers clustered around the register gossiping and not serving coffee or checking on their customers. The manager walked by and joined the talkers. The hostess and cooks were the only employees working. Customers all around were complaining about the service. I walked into the restroom and two servers were sitting on the couch sending text messages. Was that the secret were we supposed to text message our requests to the server? I'd welcome a breakfast cafe without servers like the staff at Silver Diner.

This kind of dining would not be comfortable to me as I prefer a waiter I can talk to and ask questions; i.e., can I substitute this for that? or - what do YOU recommend? Little things like that making the experience a little more comfortable. The way this is outlined is almost like going through the supermarket and picking up a frozen TV dinner with everything in place - like it or not.