Does the Media Love Apple Too Much?

It's no secret that just about every media outlet on Earth has a crush on Apple and its demigod leader, Steve Jobs. Even we here at Switched can be accused of, perhaps, paying too much attention to the goings on at One Infinite Loop (that's the Cupertino, California street address of Apple HQ. The fact that we can usually list this address with no further explanation only helps illustrate the seriousness of the epidemic we're dealing with here).
Apple, in the eyes of most, is worthy of sainthood. Its products and ethos aren't just good, we seem to think they're somehow good for humanity. The company can do no wrong. And even when it does make mistakes, the media fails to acknowledge them. We're blinded. In denial. that this is an abusive relationship, and which Apple has the upper hand.
Let's see. David Pogue's review of the iPhone was the cover story of The New York Time's Business section, an honor that, as far as we know, has never been given to a cell phone. This isn't to belittle Pogue's coverage. He's usually honest and spot on. He even points out the absurdity of the hype in his opening sentences, noting that the iPhone has "been the subject of 11,000 print articles, and it turns up about 69 million hits on Google... bloggers call it the 'Jesus Phone.'"
Meanwhile, tech blogs (like yours truly) seem to think it's necessary to report on every Apple rumor, no matter how mundane or far-fetched. Any time the Apple store goes down, Engadget will let you know just in case Apple finally releases its long awaited iJobs personal cancer-curing robot. If Apple has a patent filed for something, you can bet the crappy patent filing sketches will turn up on at least a hundred tech blogs along with ridiculous predictions about future Apple products. Even we thought that the iPhone dock, literally a piece of plastic that holds your iPhone, deserved an article of it's own.
Slate has an article up bemoaning the hype that surrounds just about everything Apple does. It takes particular umbrage with the media's coverage of the iPod with Video release, where many media outlets seemed to ignore the fact that Apple was a bit late to the party on that front. The Globe and Mail even had an article titled, "Apple Seeds New Markets With Video Version of iPod," as if no one had ever thought to put videos in the palm of a person's hand before.
Our own iPhone review round up captures the verdicts of several reviewers, but leaves out the flowery language that disguises any of the faults they may discuss. "Sophisticated," "outlook changing," (Pogue) "vivid," (Levy) ... We can't tell if they're talking about a phone or the Sistine Chapel.
Perhaps the biggest sign that the media is a little too head over heels for Apple comes from Pogue's otherwise fair assessment of the most hyped gadget ever. One of his biggest complaints (among many others) is the excruciatingly slow speed of AT&T's EDGE data network. But Pogue lays the blame at AT&T's feet as if Apple had no choice in the matter. Apple could have crammed a 3G radio into the handset at the cost of battery life, but it chose not to. AT&T has a blazing fast HSDPA network that is faster than most DSL lines, and yet Apple passed it up. In fact, the in the days following the release of the Jesus Phone, the only complaints we're hearing are about AT&T. It's not Apple's fault the network is slow. It's not Apple's fault customers had problems activating their phones. And forget about buying the iPhone at an AT&T store, the Apple store is much better. Etc, etc, etc.Of course, Apple isn't without its haters (we've published a few reasons not to buy the iPhone ourselves). Tech blogger and author David Platt is convinced the iPhone will ultimately flop because its design is "fundamentally flawed." He sees too many features, a complicated interface and a lack of tactile feedback as being deal breakers for most consumers. But tell that to the 700,000 people who bought the iPhone since Friday.
And let's not forget John Dvorak of PC Magazine. He recently published an editorial entitled "Shut Up About the iPhone Already!" He's made it abundantly clear that he is not impressed with the iPhone and complains about the incessant press saying, "Hitler got less coverage when he invaded Poland." Ouch.
But cranky pants Dvorak aside, it's obvious that there is something wrong here. Though the tech site CNET gives Apple's OSX operating system only slightly higher marks than Windows Vista, articles on the site routinely talk about Vista as if it were an STD. Engadget posted a 30 year retrospective of Apple, when doing the same for Dell or HP would be considered absurd. Remember the original iMac? Or iBook? Those candy-colored fashion PCs that were underpowered, overpriced and ran the ridiculously outdated OS 9? When released, they were heralded as a new era for computing.
Think for a minute about what everyone's attitudes toward Apple would be if history had forked in the other direction and made Apple the big dog instead of Microsoft. Everyone complains about how restrictive and oppressive Microsoft is, but take a good hard look at Apple's lock on the iPod and iTunes. Look at its refusal to open up iPhone to third-party applications. Why are these crimes excusable when lesser offenses committed by Microsoft are met with the contempt of just about the entire Internet? We don't want to sound like Microsoft evangelists here, because we're certainly not (see our coverage of the Zune). We just like to wonder what the world would be like if Apple and Microsoft switched places. Imagine how impressed the media would be with Microsoft's underdog operating system that runs on any computer, unlike Apple's locked operating system, which requires the purchase of an Apple computer.
The iPhone is a big moment for Apple, and not just because of all the money and market share it'll earn. This isn't like the Apple TV or Mac Mini where no one cares if it lives or dies. If the iPhone is a long-term success, it'll catapult Apple into a new stratosphere; it'll prove that all of this positive press and public good will is deserved. If it fails, however, we're sensing a backlash the likes of which Apple has never experienced, and from which it may never recover.
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Reader Comments (Page 1 of 1)
E. Obrero @ Jul 3rd 2007 1:21PM
This News media keep on plugging the Iphone
everytime- How much have you been paid ????
I will never buy it - because it is too expensive
You idiots.... There is a lot of news out there...
red fox @ Jul 3rd 2007 2:02PM
Its all true. We love Apple because it is cool rather than because it is great. They have really worked out the trendy market and focused on it brilliantly. And they have lowered prices on computers etc to a point where they are a realistic alternative.
But does anybody remember the introduction of OSX. It was a disaster that cost us heaps and many many hours. I'm still using OS 9 rather than jump in to that mess again. I've got work to do! Microsoft would have been "tarred and feathered" for such an inconsiderate, badly executed move.
Anybody tried to replace the battery in their iPod? How many power supplies for your notebook are you up to? In our house-hold the count is six in a little over a year, and they are still rubbish...very poor engineering Apple!
Lucky Apple is cool, or we would really resent them!
Douglas Kurz @ Jul 3rd 2007 3:22PM
TOB ... you still don't get it. Apple did NOT "simply release a cell phone." This device not only integrates three key functionalities, but is also the first real step towards truly mobile web. It is therefore the first step towards liberating all of us from the physical imprisonment of a stationary hardware interface. Oh sure, other devices have rudimentary mobile web capabilities, but none has a real browser like the iPhone. Try it in a WiFi hotspot - and be amazed. This is not hype, it is simply the beginning of a new world order in which connectivity accompanies us everywhere we are. Nothing less.
Roho @ Jul 3rd 2007 3:41PM
Ithank iphone beskanky. Caint git minework o my vista.
david pogue @ Jul 3rd 2007 4:11PM
"David Pogue's review of the iPhone appeared on the front page of The New York Time's Business section, an honor that, as far as we know, has never been given to a cell phone."
Interesting writeup--just one correction. My column appears on the front page of the Business section in the Times EVERY WEEK. Has for years. Reviews of cellphones, cameras, doesn't matter--that's where it appears. :)
--David Pogue
Joshua Fruhlinger @ Jul 3rd 2007 6:05PM
Fair enough, David, but has the front-page featured a cell phone like that before with a big 'ol picture? I think that's what Terrence was asking.
Bert @ Jul 4th 2007 1:20AM
I read an interview with an AT&T exec that said they (Apple and AT&T I assume) went with Edge because it had better coverage than HSDPA.
Dave Hanks @ Jul 4th 2007 1:38AM
Get a clue... Apple releases products that are elegant and work in a manner that mere mortals, not just geeks, can use. I have owned my current Nextel for 2 years... the interface sucks... but its no worse than other handsets that have been designed from a telephone mentality. The iPhone changes the landscape and the crappy handset vendors will suddenly decide that some human engineering might be worthwhile. We all benefit when Apple releases a product of this magnitude into a new market. I guarantee you that many other vendors targeting other product lines are wondering if Apple has already targeted their markets.
Don't you remember the pre-iPod crap that used to be touted as the wave of the future? I owned three different models and none were worth a tenth of the money that I paid for them. I own three iPods including a 1st generation that still works... and yes they did cost more than the alternatives. But finally I got something that WORKED. What a concept! There were large numbers of people who proclaimed gloom and doom for Apple's iPod. They were wrong.
Did you even use and iPhone or watch any of the introduction videos before writing your article? I didn't think so. You cannot fathom the impact of market changing technology. Reread your article in 5 years. I'd bet one of my shares of AAPL that you'll get it by then.
Disclosure: I own AAPL, I own Macs, I've ordered my iPhones.
edayres @ Jul 4th 2007 2:47AM
Red Fox still using OS 9? Come on. Get over the launch of OS X and spring for the $129.00. Considering the huge change Apple made with OS X and the fact that they allowed continued use of of OS 9 on the same machine for a good while Apple did a great transition. The system is highly developed, stable, and just waiting to impress. You sure know how to hold a grudge.
Terrence @ Jul 4th 2007 5:18AM
David, dully noted, and Josh did hit the nail on the head. Perhaps I should have been clearer, but we all know the RAZR II isn't going to get a half page color photo when it comes out. :)
Terrence @ Jul 4th 2007 5:24AM
@Bert, EDGE is much more widespread than HSDPA, but every HSDPA phone I've encountered handles both EDGE and the 3G network. My Blackjack can do both, which can be had for under $100 at this point.
And before everyone jumps down my throat, I know, I know... no iTunes or multi touch screen. I still think it's just a tad over priced.
Brian McLeod @ Jul 4th 2007 1:49PM
Interesting read, though the "opportunity" of contrarianism sorta permeates. It's a fair question, though there are other ways to consider some of the gripes presented, such as the decision to go with "fast-enough" EDGE (wider coverage at rollout).
Juxtaposing the hypothetical polarity switch between MS and Apple, I still see Apple as the more interesting and facile company, resulting in more imaginary positive press. When you do things differently, you get talked about more. Imagine that.
It absolutely incenses some and mildly annoys more that the media takes such a favorable position with Apple, yet why should they NOT? Is there ANYONE ELSE who does as good a job marketing their products?
I mean, honestly. To the victor goes the spoils. MS gets the desktop, Apple gets the press. And you and me get the bill.
Language has a lot to do with it, IMO. "Liberation" from the oppressive hand of the mobile market? Hyperbole supreme, with a side order of "gag me", and I'm an "Apple Guy"™.
Anyway, I thought it was a good enough read to comment and bookmark.
Best regards,
Brian McLeod
Miami, Florida
tony martin @ Jul 4th 2007 2:04PM
This is all very familiar. In 1984 when the Mac was introduced, so many people said ho hum - what's the big deal? My DOS machine can do many of those things and a whole lot more and even better. They said no self respecting computer would ever have a 'mouse' and use windows. But Apple was right and it won the war of ideas - the GUI was the future. So too is the iPhone. The writer of this article is too easy to dismiss the early iMacs. No PC manufacture was willing to bet big on USB (as Andy Grove said himself) and no one wanted to get rid of the floppy disk.
Ossi Lehtinen @ Jul 4th 2007 3:09PM
Did anyone notice any religious tones in Douglas Kurz's comment? The Jesus Phone has truly come to liberate us and finally take us to a digital nirvana or at least the ones who accept Apple as the one and only go...uh..computer maker.
I'm every time as amazed by the zealotry that the 'Apple People' display.
And yes, there has been proper web browsers on mobile devices before. This of course doesn't distract a true believer.
Chris @ Jul 6th 2007 2:51PM
"...just in case Apple finally releases its long awaited iJobs personal cancer-curing robot."
Wow. Considering Mr. Job's recent battle with cancer, I'm of the opinion the author may have shown some incredible poor taste.
Laird Popkin @ Jul 6th 2007 5:02PM
Reporters cover what Apple does, because what Apple does is important. Unlike any other computer company, Apple can reshape entire industries, because they're a visionary, risk-taking company. Compare them to Dell: Dell makes and sells plenty of computers (I've bought hundreds of them), but when was the last time that Dell did anything that deserved mass-market coverage? But that's OK - Dell's business strategy isn't to be interesting or innovative, it's to sell utterly boring computers efficiently. And it's Apple's business strategy to come up with amazing, innovative products that people get excited about enough not to buy the generic alternative.
fernando Tirado @ Jul 7th 2007 4:31AM
Why are you haating so muCh?
I mean... Deal with it. They released a really cool and useful cellphone. If Apple has had success is because of the people.
I dont understand why cant you just live with the fact that they created something that you could never do.
No one is forcing you to buy it.
We expect more from Microsoft because they have more customers... which means more money. So.. don't you think they should be able to solve problems more easily?
whatever..
Greg @ Aug 3rd 2007 6:33PM
I'm a diehard Mac user and have been since 1986. Having said that, it may be true that the media does have a bias toward Apple products, but I remember the nineties when every article about Apple was titled "Beleaguered Apple..." The media back then just loved to churn out story after story about Apple's eventual demise. It never happened, though. My advice is to buy as much Apple stock as you can afford.
Also, it was so cool to see David Pogue respond. He's a really cool guy and has my utmost respect. He's a damn nice guy, too.