JetBlue May Add In-Flight Text-Messaging
First Air France, then European low-cost carrrier Ryanair... and now JetBlue. The ability use your mobile phone while your plane is in flight may be coming to the US.
JetBlue has made no official announcement other than admitting it is examining the possibility of offering text messaging services. Jet Blue has stated that it has misgivings about offering voice services on flights, but that text messaging might be an attractive option. Of course, this still all has to get past the FCC.
We would welcome text-messaging capability using our own cell phones on U.S. flights, but the offering pales in comparison to the full in-flight Wi-Fi service provided by Connexion by Boeing, which was shuttered at the end of last year. Still, an article in the Financial Times, which highlights JetBlue's in-flight mobile initiatives, as well as those of other airlines, says that Southwest Airlines is considering more robust mile-high Wi-Fi offerings.
It's ironic that the discount carriers are way ahead of the traditional carriers in terms of in-flight services (after all, JetBlue had TV in every seat way before the more established airlines). It also sounds as though JetBlue is busy trying out initiatives to lure back customers, many of whom are still miffed by the airline's collosal series of delays and cancellations during a big blizzard back in February.
From The Financial Times